Privacy Policy
This Privacy Policy explains how Your Digital Services collects, uses, stores, and protects personal data when you use our website or engage with our services.
Who is Your Digital Services and how can you get in touch with us?
Your Digital Services is a trading name of Lambton Security Holdings Ltd, registered in England and Wales under company number 15530551.
Registered office: Rickleton 2C Bowes Offices, Lambton Park, Chester-le-Street, DH3 4AN, United Kingdom.
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us at hello@yourdigitalservices.co.uk.
When using our website we may collect the following data
We may ask you for certain information in order to provide you with the best possible experience when you engage with us, whether via our website or when you use our services.
This may include your name, email address, telephone number, company or organisation details, and any other information you choose to provide when making an enquiry, requesting a service, or contacting us directly.
We may also collect technical and usage-related information about how you access and use our website. This may include browser type, device information, IP address, pages visited, and site interaction data, including data collected through cookies or analytics tools where applicable.
For more specific information about how cookies are used on this website, please see our Cookie Policy.
How we use your data
We use personal data only where there is a lawful basis to do so. This may include:
- Responding to enquiries and service requests.
- Providing and managing our services.
- Communicating with you about projects, support, or account-related matters.
- Improving our website, services, and user experience.
- Maintaining website security, performance, and operational integrity.
- Meeting our legal, regulatory, or contractual obligations.
How long we keep your data
We will keep your information for as long as necessary in order to fulfil the purpose for which it was collected, including the delivery of services, support requirements, administrative processes, legal obligations, and legitimate business needs.
Where information is no longer required, we will securely delete or anonymise it in accordance with our retention practices and applicable legal requirements.
Where we store your data
Your data will be stored on encrypted computer systems in the United Kingdom wherever reasonably possible. Some of the systems or service providers we use may process data outside of the UK or EEA where appropriate safeguards are in place.
Below is an example of a provider that may process or store data as part of service delivery or communication:
Data security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
Any personal data transmitted to us is handled with appropriate care, and where relevant, stored using encrypted systems or secure service providers. While no internet transmission or storage system can be guaranteed 100% secure, we work to maintain appropriate safeguards in line with the nature of the data we process.
Your rights, including the right to be forgotten
Under UK data protection law, you may have rights in relation to your personal data, depending on the circumstances. These may include:
- The right to be informed about how your personal data is used.
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data in certain circumstances.
- The right to restrict or object to certain types of processing.
- The right to withdraw consent where processing is based on consent.
- The right to lodge a complaint with the Information Commissioner’s Office.
If you would like to make a request relating to your data, including a request for deletion, please contact hello@yourdigitalservices.co.uk.